Patricio Jasso
Reviewed in Mexico on September 5, 2024
No me quieren hacer válida la devolución
Gotenks
Reviewed in Canada on June 17, 2024
Also even when you're in the same network, the app doesn't read the machine.
Tazu
Reviewed in Canada on May 3, 2024
You can not remotely download data
ahmed
Reviewed in the United States on March 31, 2024
Easy to configure but phone app is has slow response and not user friendlyDevice freezes after couple of weeks and need restartsI bought two of them and had same issueApp is not user friendlyTime attendance Email share is quick
Mufasa
Reviewed in the United States on March 22, 2024
Works great and my employees love it. The only fall back is it is a little confusing at the beginning during setup. Called customer support and answered very quickly but it was someone from India or Pakistan and extremely had to understand what he was saying.
CustomerS
Reviewed in the United States on February 22, 2024
I am very pleased with the time clock machine I purchased for my small business. It offers the convenience of not requiring a monthly fee, and the app's capability to email me reports is exceptionally useful. Additionally, the customer support is outstanding; they are quick to answer calls and address questions thoroughly, guiding me through any errors or issues. The machine is also very user-friendly and straightforward. I am extremely satisfied with my purchase and rate it five stars.
ISABEL BARRERA
Reviewed in Mexico on September 25, 2023
Estoy a septiembre y no he podido programar y he buscado quien porque incluso los de soporte del equipo solo tienen preguntas frecuentes prellenadas, pésimo equipo
Karissa
Reviewed in the United States on August 14, 2023
Somewhat gets the job done. Only issue is the reports aren't generated accurately in the sense that doesn't calculate the time worked if finger print was entered twice due to unable to read the first time.
MK
Reviewed in the United States on May 29, 2023
Update: On the whole I'm no longer happy with this clock. The "email" function frequently doesn't work so getting access to my employee data is an ordeal. Connecting to the clock is also an ordeal because the IP address constantly changes. And the fingerprint sensor has become unreliable, so getting into the clock to find the new IP address is another ordeal. I have to give this clock two thumbs down for it's unreliability and how it is a total pain to use.On the whole I'm happy with this timeclock, as the fingerprint reader is reliable and gives my employees no problem. It also is self-sufficient and doesn't require a subscription to access your punch data.However, using the app to connect to the clock and email your data is a total annoyance. The IP address of the clock is always changing so you can't just easily sign in. Every week I have to go back to the clock, sign in as administrator and discover the correct IP address for the app to connect to. There should be some way that this is kept static to avoid this.
Bayou Autosound & Security
Reviewed in the United States on December 3, 2023
Our former ng time clock finally died and I couldn't find the same model. So I bought a different brand. It was such a nightmare. After 3 months I couldn't stand all the info I had to figure out weekly just to pay my staff. So back online I went looking for ng models from former experience. Found this 1 and hit purchase. Its even better then my first model and can use my phone for many features. Highly recommend.
en Dale ayenew
Reviewed in the United States on November 28, 2023
Today I received the product and it was difficult for me to install it. Then I call the customer service and Joseph Swain helped me and walked me through the whole process. He was very patient and kind person. I wouldn’t be able to install it with out his support.
Ty V.
Reviewed in the United States on November 3, 2022
As with all things from china the instructions are TERRIBLE. Tech support answered quickly, Michael Vinod was very nice and patient with me, even his instructions were missing steps and we had to go over it again and again but we got it done. The app itself is very simple, no instructions really needed. The machine is very simple and easy now that its set up. The time I spent total getting it set up with users and understanding the machine was about an hour which is not bad at all, I still have to add everyone's fingerprints but now I know how so it should not take long. If I have issues with it I will update this.
Emily Wilson
Reviewed in Canada on November 25, 2022
I was excited about this product. It was fairly easy to set up and use... unfortunately it just died 4 days after install. It didn't make it through a pay period so I can't comment on how well exporting time cards worked, but connecting it to wifi and inputting employees finger prints were pretty easy. Perhaps I just got a bad one? For context, it was wall mounted, indoors. Had it been durable I would rate it much higher.