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Q: Is this Fire Pit Table easy to Assembly?
A: Yes, just tighten a few screws.
Q: Is this gas fire pit an effective heat source? Do I have to sit close to feel the heat?
A: This fire pit is a great heat source. If you have it in a stern house partially covered and it heats it very fast.
Q: Is it possible to have replacement parts sent or purchase related accessories?
A: If you encounter damaged or missing parts, we will provide free replacements under non-human-caused circumstances. In special cases, we will also assist you.
Deana dempsay
Reviewed in the United States on September 10, 2023
Arrived quickly in 3 shipments. The glass surround is definitely worth adding. It gives a beautiful reflection of the flame. Propane tank is easy to access. Need to buy more rocks. Arrived with a small dent on the side of the frame. Overall we are pleased and feel it’s a good value.
Aaron J Sikes
Reviewed in the United States on June 27, 2023
I had some issues with parts but the seller responded to my concerns and sent replacement parts immediately. Best customer service I've experienced in years!
Arlene Yeagley
Reviewed in the United States on January 6, 2023
This is a great fire pit to create that warm feeling as you enjoy your outdoor living space. It's not about the heat output (if that's what you're after, get one of those tall outdoor heaters), it's about the ambiance and subtle warmth of the dancing flames.Love the pull out setup for the propane tank. I put it together by myself. It took about 1.5 hours, but not difficult. It looks good and looks like it's going to last a good while.
Kalib P
Reviewed in the United States on June 7, 2022
I was really pleased with this propane fire pit. It was made from excellent quality materials. Putting it together, well, you need two people and two brains to do it. The only drawback was that it was missing a couple of screws and bolts. I had to go to the hardware store to find replacements for the two missing bolts and screws. After it was assemble, we add the color purple glass that came with it. I also add some light sky blue glass to it the pit. I let it and definitely could warm myself by the heat. It was perfect in every way. I would by a second one in a heartbeat if we ever need an extra one. I gave five stars without any hesitation.
dee
Reviewed in the United States on June 24, 2022
Corners on the top have dents
George
Reviewed in the United States on June 12, 2022
It was fairly easy to assemble (because I just had surgery, I read the instructions to my wife and she assembled it.)We have not had an opportunity to use it, but we are very happy with how well it compliments the patio pavers and especially the wall at one end where the fire pit will normally sit.My only complaint was that the cover was missing, but after notifying the vendor through Amazon one was sent.
Tatiana 🦄
Reviewed in the United States on May 25, 2022
We received one box only. On the instructions it specifically stated 2 boxes would be received. My husband put it together. It’s missing the burner & rocks. Extremely disappointed.
earl
Reviewed in the United States on April 11, 2022
UPDATED 4/25/22. The seller was responsive to our concerns and offered a partial refund if we would keep the item. We really had no choice but to keep it. They communicated promptly and kept us updated on order status. They were out of stock for the replacement part, so they shipped us an entire bottom unit (the four sides). Hubby assembled it no problem. easy. Although I am not in love with the bronze metal tabletop (my bad - I should have been more thorough but I was exhausted from trying to find something the right size and shape!), it looks decent on our deck and performs well. The glass wind shields are the best part (they look very nice), although it does block some of the heat. It's loud when it's on full blast, but I think that's the nature of the beast. *see photo of the assembled unit.WARNING; Don't make an Amazon purchase when no reviews have been posted yet. We should have done more investigating before ordering this fire pit table. We were excited to find one with the right dimensions and features, but it is cheaply made. One end panel arrived broken in half so we were able to see that the "stone" was actually a styrofoam panel (pay attention to the description FAUX Ledgestone...it looks like it was made in craft class)! The top is very thin metal that doesn't look like it will hold up outdoors. We asked for a return authorization and the company is refusing - saying it will cost too much for return shipping due to the weight. The offered a replacement panel and a $35 credit. We repeated our request to return it entirely because it is far below the quality we expected based on the video and description. Now the company is ghosting us - no reply to numerous emails. Do not purchase - there are other similar fire pits that are far better quality.
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